RETURNS AND EXCHANGES
CONDITIONS OF EXCHANGES AND RETURNS
Our return period is 7 calendar days from the receipt of your order.
The first size change is free. This service is active for purchases in the Península and Balearic Islands. In the rest of the destinations, the customer will bear the costs of collecting the order.
In the case of returns, you must take care of sending us the purchase and we will pay back the amount of the returned ítems (not the postage, in the event that you had paid for them).
The garments must be in perfect condition, with the label and the proof of purchase. Otherwise, we reserve the right to refuse the return.
Returns on costume jewelery are not allowed.
PROCEDURE FOR EXCHANGES AND RETURNS
Let us know about the incident at firstname.lastname@example.org , or if you prefer, by whatsapp or by calling the number +34696704188.
The refund period for the amount is up to 5 business days from when we receive your return. Remember that the payment will be made in the same payment method used in the purchase.